Policies
Privacy Policy
Greenlake Martial Arts School, LLC, doing business as Greenlake Martial Arts and Kinect ("we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit our websites, use our student portal, communicate with us, purchase products or services, or participate in our programs.
It also explains when we share information with Cold Club Global Corp. and advertising providers, including Google, Meta, and, where applicable, OpenAI.
1. Information We Collect
Depending on how you interact with us, we may collect:
- Contact information: Your name, email address, telephone number, mailing address, and emergency contact information.
- Student and registration information: Date of birth, parent or guardian information, class reservations, attendance, memberships, training progress, level requirements, and signed agreements or waivers.
- Transaction information: Purchases, payments, billing details, and membership history. Payment processors handle payment card information under their own privacy policies.
- Communications: Messages, inquiries, survey responses, feedback, and communication preferences.
- Participation and safety information: Information you provide about injuries, medical conditions, accommodations, or other considerations relevant to safe participation.
- Website and device information: IP address, browser and device type, approximate location, pages visited, referral sources, and interactions with our websites, advertisements, and registration forms.
We collect information directly from you or your parent or guardian, automatically through website technologies, and from service providers or advertising platforms when you interact with our business through their services.
2. How We Use Information
We use personal information to:
- Register participants and provide classes, events, memberships, products, and related services.
- Maintain student accounts, attendance records, and training progress.
- Process payments and administer memberships.
- Communicate about reservations, schedule changes, account matters, and safety.
- Respond to questions and provide customer support.
- Support safe participation and respond to emergencies.
- Send newsletters, offers, and announcements, subject to your preferences and applicable consent requirements.
- Advertise our programs, understand audience interests, and measure advertising performance.
- Improve our websites, services, and customer experience.
- Prevent fraud, protect security, maintain business records, and meet legal obligations.
3. How We Share Information
We may share personal information in the following circumstances:
Kinect and Cold Club Global Corp. Information may be used across Greenlake Martial Arts and Kinect and shared with Cold Club Global Corp. to coordinate registrations, provide joint programs, support customers, administer events, and communicate about relevant offerings. Marketing use is subject to your choices and any consent required by law. Health and safety information is subject to the additional restrictions described below.
Service providers. We share information with businesses that help us operate, including website hosting, student management, scheduling, payment processing, email and text messaging, customer support, and technology providers. These providers receive information needed to perform their services, subject to appropriate restrictions.
Advertising and analytics providers. We may share certain information with Google, Meta, including Facebook and Instagram, and, where we use supported advertising services, OpenAI. These activities are described in Section 4.
Legal, safety, and business purposes. We may disclose information when reasonably necessary to comply with law or legal process, protect rights and safety, investigate suspected misconduct, or respond to an emergency. Information may also be transferred in connection with a merger, acquisition, reorganization, or sale of business assets, subject to applicable law.
At your direction. We may share information when you request or authorize us to do so.
4. Advertising, Analytics, and Cookies
We may use cookies, pixels, tags, and similar technologies to operate our websites, remember preferences, understand website activity, and support advertising.
We may work with Google, Meta, and, where applicable, OpenAI to promote our programs and measure advertising results. Depending on the tools we use and your privacy choices, information shared may include:
- Browser, device, cookie, and advertising identifiers.
- IP address and general website interaction information.
- Ad clicks, inquiries, registrations, or purchase events.
- Contact information, such as an email address or telephone number, for permitted audience matching.
Contact information used for audience matching may be converted into a hashed format before transmission. Hashing does not make information anonymous.
These services may help us reach people who previously interacted with our business, reach similar audiences where permitted, and understand which advertisements lead to inquiries or registrations. Providers may process information under their own privacy policies.
We do not share medical disclosures, injury details, health questionnaires, or other sensitive participation information with advertising providers. We do not use that information to create advertising audiences. We do not knowingly use children's personal information for targeted advertising.
We do not sell personal information for money. However, certain advertising disclosures may qualify as a "sale," "sharing," or "targeted advertising" under applicable privacy laws. Where those laws apply, you may opt out as described below.
Learn more about provider practices and controls:
5. Your Privacy Choices
Marketing email: Use the unsubscribe link in a marketing email or contact us to stop promotional emails.
Text messages: If you receive marketing texts from us, reply STOP to opt out. Consent to marketing texts is not a condition of purchase.
Advertising: Contact us to request that we stop sharing your information for targeted advertising or audience matching. Where available, you may also use our website's privacy or cookie controls.
Cookies: Your browser settings allow you to block or delete cookies. Some website features may not work properly if cookies are disabled. Browser controls may not stop information sharing through other methods.
Platform settings: You may manage advertising preferences through your Google, Meta, or OpenAI account settings, where available.
Where required by law, we obtain consent before using nonessential tracking technologies and honor legally recognized opt-out preference signals, including Global Privacy Control.
Opting out of marketing does not stop necessary communications about your account, purchases, registrations, or safety.
6. Health and Safety Information
We use health and safety information to support participation, assess requested accommodations, and respond to safety concerns. Access is limited to people and providers who need it for those purposes.
We obtain consent for collection or sharing where required by law. Acceptance of this general Privacy Policy does not substitute for any separate consent required for consumer health data.
7. Children's Privacy
We offer youth programs, and parents or guardians may provide information necessary to register and support their children.
Our websites and online accounts are intended for adults and parents or guardians managing youth participation. We do not knowingly collect personal information online directly from children under 13 without legally required parental consent.
Parents or guardians may contact us to request access to, correction of, or deletion of their child's information, subject to applicable legal and recordkeeping requirements.
8. Data Retention and Security
We retain information for as long as reasonably necessary to provide services, maintain appropriate business and safety records, resolve disputes, and comply with legal obligations. Retention periods vary by the information and its purpose.
We use reasonable administrative, technical, and physical safeguards to protect personal information. No system or transmission method is completely secure.
Our service providers may process information in the United States or other countries, where privacy laws may differ from those in your location.
9. Privacy Rights
Depending on where you live and which laws apply, you may have the right to request access to, correction of, deletion of, or a copy of your personal information; withdraw consent; or opt out of certain advertising-related processing.
To make a request, contact us using the information below. We may need to verify your identity or authority to act for another person. Some information may be retained where legally permitted or required. We will not unlawfully discriminate against you for exercising applicable privacy rights.
If applicable law provides a right to appeal a denied request, you may submit an appeal through the same contact method.
10. Third-Party Services
Our websites may link to or integrate services operated by other businesses. Their privacy policies govern information they collect independently. Review those policies before providing information.
11. Changes to This Policy
We may update this Privacy Policy as our practices or legal requirements change. We will post the revised policy with an updated effective date and provide additional notice or obtain consent where required.
12. Contact Us
For privacy questions, requests, or advertising opt-outs, contact:
Greenlake Martial Arts School, LLC
Doing business as Greenlake Martial Arts and Kinect
Email: info@greenlakemartialarts.com
Mailing address: 10439 Holman Rd N, Seattle, WA 98133
Website: https://greenlakemartialarts.com